Policies

*Please refer to the Bella and COVID section for additional information that supersedes previously established policies

Masks are now optional (this is subject to change if needed)

Hand washing is required upon entry

Children:

Children are more than welcome as long as they have an appointment for a service.

Satisfaction:

Our goal is to exceed your expectations, however we understand there may be instances where that doesn’t happen. Please notify us within seven days of your original appointment if you have any issues with your service.

Please text/email us pictures to bellanaillounge@gmail.com or text (973)281-2747.

If interested there is an option for complimentary nail fix option on our schedule. Please be sure to leave a thorough note on your appointment.

Cancellation:

We require a minimum of 24 hours advanced notice should you need to cancel or reschedule an appointment. Deposits are non refundable if 24 hours notice is not given.

Consultation:

Please ensure that you consult with your technician/therapist before any services begins if you have any known allergies, skin sensitivities, sensitivities to specific substances or chemicals, nail, skin, lash, hand or foot concerns, or any other medical or health conditions that might impact your service. It is our goal to provide you the best services and products and want to ensure that you understand that you are responsible for informing Bella Nail Lounge and/or its staff of ANY and ALL changes to your health conditions that might impact your services.

Please also use this time to ask questions about services and products.

Gratuity:

A cash gratuity of 15-20% of each original service price (prior to any discount/deal) is appreciated.

Groupon:

Please schedule all services (appointments are required) at least 24 hours in advance of your anticipated service. Please use the appropriate appointment for your deal/voucher. Please present all vouchers at check in. All appointment require a deposit which is refunded when your voucher is redeemed.

Lateness:

If you arrive to your appointment later than the scheduled time, we cannot guarantee your spot will be reserved.

Payment:

We accept Cashapp, MasterCard, Visa, American Express, Discover, gift certificates/cards as payment.

Pet:

Regrettably we do not allow pets at Bella (insert sad face).

Refunds:

There are no refunds. Please ensure you are satisfied with your service prior to checking out. If this does not happen please refer to our satisfaction policy.